General Terms and Conditions (GTC)

General Terms and Conditions (GTC) of alkaio

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1. Scope of Application

These General Terms and Conditions (GTC) apply to the use of the alkaio website (hereinafter referred to as "we" or "us") and all mediation services we offer. By using our website and services, you agree to these GTC.

2. Company Information

Company Name:  alkaio - A Brand of MindLike UG
Head Office: Kurhessenstr. 3b, 63075 Offenbach am Main, Germany
Managing Director: Dr. Tolga Uslu

3. Description of Services

We offer online consultation and mediation of inquiries to regional and nationwide heating contractors and intermediaries. Our services include providing information and forwarding inquiries but do not involve the direct sale of products or services.

4. Contract Conclusion

A contractual relationship is established when you submit an inquiry through our website. We forward this inquiry to suitable partners from our network. There is no direct contract between you and us regarding the purchase of products or services.

5. Prices and Payment Terms

Using our consultation and mediation services is free of charge for you. We receive a commission from our partners for successful mediations. No additional costs will be incurred by you.

6. Liability

We accept no liability for the services or products provided by our partners. Our liability is limited to carefully mediating your inquiry to our partners. The respective partners are responsible for the quality and execution of the services offered.

7. Data Protection

We handle your personal data in accordance with our Privacy Policy, which can be accessed on our website. We share your data only with our partners to process your inquiry.

8. Right of Withdrawal

As we do not enter into direct contracts for the purchase of products or services, no right of withdrawal applies to our mediation services.

9. Dispute Resolution

For disputes arising from the use of our website and the mediation of our services, the competent court in Berlin shall have jurisdiction.

10. Changes to the GTC

We reserve the right to change these GTC at any time. Changes will be published on our website. It is your responsibility to regularly review the current GTC.